Tom DesRosiers

Software Developer - Engineer

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Tom DesRosiers

Software Developer

Engineer

Project Manager

Team Leader

Troubleshooter

Problem Solver

About Me

I'm a highly motivated individual with a strong foundation in programming and a deep interest in technology. I'm particularly drawn to robotics and science, and I enjoy applying my analytical skills to solve complex problems. I'm currently pursuing a career in software engineering and have developed several exciting projects. My priorities include continuous learning, professional development, and contributing to innovative technologies.

Residence USA
State Michigan
e-mail tomadesrosiers@gmail.com

What I Do

Developer

My technical expertise spans a broad range of technologies and languages, demonstrated through my contributions to industry projects, academic research, and personal creations.

SharePoint Administrator / Developer

I have worked with many sharepoint technologies to create useful applications. Some of these applications have been both in industry, academics and on my own.

Management

I have a strong background in management and project management, successfully leading and mentoring teams of programmers and help desk personnel to deliver exceptional service and achieve project goals

Troubleshooting

My years of experience in technical support have equipped me with a strong foundation in troubleshooting both hardware and software issues.

Resume

Education

MSECE

Master of Science in Electrical and Computer Engineering

Lawrence Technological University
Southfield, MI

BSCS

Bachelor of Science in Computer Science

Oakland University
Rochester, MI

Experience

2021 - Present

PangeaMade

Global IT Applications Coordinator

Led the evaluation and replacement of global applications, driving the selection and implementation of new systems. Conducted comprehensive needs assessments with corporate and manufacturing stakeholders to inform decision-making. Led a development team in the creation and modification of custom applications to fulfill specific business requests. Coordinate the creation of applications to solve business needs. Designed and implemented custom SharePoint solutions for both on-premises and online environments, leveraging a range of technologies including HTML, JavaScript, SharePoint Designer workflows, PowerApps, and Power Automate.

2021 - 2021

FANUC America Corporation
Contract via 4D Systems

Systems Engineer

Contributed as an integration team member at both FANUC and client facilities, implementing and integrating robotic systems. Utilized FANUC TP language to develop robot programs and provide comprehensive training.

2020-2021

PangeaMade
Contract via Trillium Technical

Applications Analyst / Developer

Designed and implemented custom business solutions, including tailored SharePoint sites and applications, and bespoke Access database systems. Facilitated SharePoint intranet migration and updates. Managed multiple user systems as an administrator.

May 2019 - September 2019

FANUC America Corporation

Associate Service / Installation Engineer (Internships)

Developed expertise in FANUC robotic systems through comprehensive training at FANUC Academy, encompassing Handling Tool Programming and Mechanical Disassembly/Assembly. Applied this knowledge to assist in the repair, inspection, and testing of FANUC robots. Performed on-site diagnostics, repairs, and preventative maintenance for clients. Contributed to robot recertification processes and ensured system reliability through software backups and updates.

Programs: FANUC Handling tool software
Technologies: FANUC TPP programming language
Tools: Digital Levels,torque wrenches,impact / air tools

2017-2019

Mphasis (IT/ENG)
Contract via Modis

Application Analyst / Developer

Developed and maintained SharePoint Online solutions for critical business functions, including:

Metrics collection and performance tracking.
Streamlined staff onboarding processes.
Enhanced intranet user experience through custom branding using CSS and HTML.
Automated business processes by developing custom workflows with SharePoint Designer, Power Automate, and Power Apps.

Generated performance reports for client accounts by collecting and compiling relevant metrics, delivering insights through Excel-based reports.

2016-2017

Hewlett Packard Enterprise
Contract via Modis

Technical Support Representative

Provided comprehensive technical support to corporate users across Apple (iOS) and Microsoft platforms, resolving hardware, system, application, administration, and configuration issues. Diagnosed client problems, researched solutions, and provided step-by-step guidance. Managed urgent trouble tickets, ensuring timely support interventions. Prioritized and escalated critical issues according to client specifications.

Programs: ServiceNow, MobileIron, McAfee Account Manager

2017-2019

NorthAmerican Van Lines
Palmer Logistics

Logistics Coordinator / Safety Manager
Fleet Compliance Officer / Dispatcher

Managed dispatching, routing, and tracking of ground shipments across North America. Supervised receiving, storing, and shipping operations. Ensured safety and compliance as the designated manager. Issued detailed shipping and routing instructions to coordinate timely deliveries. Maintained accurate inventory and equipment usage records in an Access-based system.

Programs: Microsoft Access
Technologies: GPS fleet tracking software and hardware